10 November 2020 by: Nigel Sampson
Took me 2 hours to put together but overall impressed with the quality of this product. The packaging - which was clearly intended to protect the product during transit, gave a good impression. My only issue was the thread on the handle for the door through which to access the charcoal tray. It was bent and distorted making it difficult to get the nut on. With persistence and a file to shape the spindle I did manage to overcome this. The rest was plain sailing. I have done the pre-burn, very promising .very pleased.
23 March 2020 by: Jason
Just bought this bbq ready for the good weather when we get some. It's very easy to put together with easy to follow instructions and labelled parts. When its put together its heavier than most bbq because it's made with solid parts for lots of years use. Also bought the cover you can get with it and it's a good fit and come in handy if your leaving it out in the British weather.
03 August 2019 by: Steven de Lindsay
Absolutely brilliant product. Very easy to assemble and a good solid feel when moving it in preparation to use. Just have to do a pre - fire ring today for a family get together tomorrow then good to go.
great Toronto charcoal bbq
27 June 2019 by: Aidan
Set up takes a bit of time, but once done, the bbq looks great. Used 1 bag of instant lighting charcoal which was perfect. Cooks evenly, and the temperature gauge is really useful. Delivery was quick -- very satisfied with purchase!
27 May 2019 by: Martin
Needed a new BBQ for our small garden and this fits the bill perfectly. Not too difficult to put together , longer than 30 mins but pretty straightforward. Good amount of cooking space and the crank handle to adjust the height of the coals if fantastic. Lots of comments and likes from friends.
15 May 2019 by: Sam
My dad had a similar one so I knew what I was looking for. It's well built and relatively simple to assemble, although the instructions aren't great. Fantastic cooking once it gets going. It arrived with a few dents so I phoned customer services and they resolved immediately. A very well coordinated team who really care about the customer. 5 stars
Toronto Charcoal BBQ
08 May 2019 by: Paul Baskerville
The order and delivery process was first class. Ordered May 1 delivered next day. Packaging and condition also first class. Assembly not so good! Getting the initial square correct takes some time. It would be helpful if the instruction manual had larger assembly drawings so the detail fixing is easier to see. Had to redrill the hole for the burner assembly mounting. The claim that it can be assembled in 30 minutes is nonsense ! Took me about 2- 3 hours Generally the product quality is very good and is price competitive.. Now waiting for some bbq weather to try out the cooking. !
29 April 2019 by: Freddie
The item is of very good quality but I would disagree with the description that suggested these were the best set of assembly instructions. If the instructions were better then It would warrant five stars. The service provided in terms of notification and delivery were excellent.
Bit fiddly to assemble
25 February 2019 by: John
The assembly time advertised on the box is very optimistic. Instructions are in the form of small drawings, some details hard to work out. Most of the bits click together and there is nothing to keep the firebox "square", so it is when you fit the lid that this becomes obvious. It required a bit of twisting to suit the lid. When all done, it looks the part and is quite sturdy. Its too early in the year to light it, but that shouldnt pose any problems. The service I received from Garden Gift Shop has been excellent.
10 May 2018 by: Mrs Platten
An excellent product far better than expected ,service was quick and easy would recommend both.
31 March 2018 by: bob
overall a good buy, looks like it says on the tin.there are buts though .... the instruction book piccies are really small unless you have 21/21 vision..so check it on google - there's loads as I think this is really popular bbq - rightly so assembly - duh - absolutely not the 30 mins on the box - plan for a couple of hours. most of it all goes together really well.. then there's the front top-up handle - it works no problem - but it such a good fit with with hardly any spare room to get the nut on it took 2 of us a good 30 mins to get it fixed properly. then there's the grill tray , it was easy once I figured out I had it upside down.!!! - had to go online for more & better piccies to work that one out.No braggin here but I'm usually a dab hand at putting stuff together. slight damage to lid found - a dent at each side at the back , not please but also not significant. sellers service spot on - delivered way before expected ,
Toronto BBQ Charcoal
08 October 2017 by: Lionel
Very good delivery and contents packed soundly. It requires virtually full self-build but all the bits are clearly pre-packed and coded with the instruction guide. Have not used it yet, but being a bit of a BBQ anorak I am looking forward to something different.
21 August 2017 by: Julia B
I ordered this BBQ because it had great reviews !! Wasn't disappointed when it arrived . Get what you pay for good quality . Very solid . Fairly easy to assemble . Would highly recommend
Toronto Charcoal BBQ
25 July 2017 by: Terry Jones
Excellent value item and great customers service.
05 July 2017 by: derek moss
Excellent service ordered barbecue at 12.55 pm and it arrived at 11.00am next day. my son already has one of these barbecues so I knew what to expect and it lived up to my expectations.
03 July 2017 by: Fran
Bought it to replace my old gas barbeque for my house warming party. Everyone said it's great! Looks good, cooks well! I looked around quite a few similar designed ones from different shops and websites. This one is definitely the best one! You pay a little bit more but it's worth it because of the quality! Highly recommended to everyone!
02 July 2017 by: Mark
This is a great quality product. Took a little while to assemble but instructions were pretty clear. Used it for the first time this weekend and it was easy to cook on - really pleased with it and would recommend.
29 May 2017 by: Michael H.
Excellent service. Fast processing of my order and delivery, which arrived at 7am by Royal Mail the next day. BBQ is fantastic, easy to put together. Not many screws, more a push and lock system. Very sturdy and solid. A great height to cook on without having to bend. Looks great and loved cooking on it. A proper mans looking BBQ with a bottle opener too. I would highly recommend this BBQ to anyone and for the price its quality, great Company who I will buy from again!